WCI Press
 
  The Four Levels of Learning Model    
 
Related to Donald L. Kirkpatrick’s “Evaluating Training Programs: The Four Levels” 1994, ISBN 1-881052049-4

Behavioral Indicators

 
 
Level   Definition and Behaviors
0  
Not Aware and Not Skilled
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  • Does not know about the skill. Not aware of the impact of the lack of capability.

1  
Awareness: Got the Concept. Little or no experience.
§
  • The concept stored in the brain.
§
  • Passive knowledge. No or little ability to use or to apply the knowledge.
§
  • Knows that.
2  
Practice: Can do with prompting, feedback, coaching from others.
§
  • Actively practicing the technique.
§
  • Needs prompting as to when to use the skill.
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  • Needs feedback and coaching in order to refine and to develop skill.
§
  • Beginning of know how.
3  
Behaviour: Can do independently of prompting, feedback or coaching from others.
§
  • Knows when to use the technique or skill without prompting.
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  • Well onto way to doing technique as a smart habit, responding spontaneously using these skills in the day-to-day flow of work.
§
  • Is unconsciously competent.
§
  • Accomplished know how.

4  
Results: Expert. Can consistently get results using this technique.
§
  • Can act a role model or coach for others learning the technique or acquiring the skill.
§
  • Can explain when, where, who, how and why to others.
§
  • Knows why.
 
 


Interacting with Others / Gathering and Using Information /  Making Decisions / Structuring Personal Activity
 
Development Styles /  Relating Styles

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